Clarification Text on the Protection and Processing of Personal Data

Your personal data is important to us. During the processing of your personal data, necessary measures are taken to ensure an appropriate level of security in accordance with the legislation to prevent unlawful use and to protect your personal data.

DATA CONTROLLER

This Clarification Text on the Protection and Processing of Personal Data (“Clarification Text”) has been prepared by Altın Konak Kuyumculuk Sanayi ve Ticaret Ltd Şti as the “Data Controller” within the scope of the Personal Data Protection Law (“Law”) and the Communiqué on the Procedures and Principles to be Applied in Fulfilling the Obligation of Clarification (“Communiqué”).

Trade Name: Altın Konak Kuyumculuk Sanayi ve Ticaret Ltd Şti

MERSIS No: 0070066701100001

Address: Konak Mah.Anafartalar Cad.No:70 Konak/İzmir

Phone: 08507770203

Email: [email protected]

The personal data you provide to our company, including your TCKN, name, surname, gender, date of birth, wedding anniversary, mobile phone, email address, address information, shopping details, used campaigns and coupons, device type, IP address, membership information (if applicable), and ring size data, is processed either fully or partially automatically or non-automatically as part of any data recording system in accordance with the Law and relevant legislation.

PURPOSES OF PROCESSING PERSONAL DATA

Your personal data may be processed for the purposes of providing our products and services, promoting, diversifying, and improving our products and services, providing after-sales support, communicating with you regarding products and services you have purchased or will purchase, conducting membership transactions and enabling membership rights, responding to inquiries regarding customer records, developing new products, offering resale opportunities to customers, ensuring certain quality standards, fulfilling obligations under contracts concluded with you, conducting marketing analysis, activities based on your preferences and interests, advertisements and displays, creating invoice and accounting records, managing loyalty processes for products and services, managing customer relationship processes, carrying out activities aimed at customer satisfaction, tracking and evaluating requests, suggestions, and complaints, executing advertising-promotion processes, enhancing user experience on our website, carrying out electronic and other commercial-social communications for membership purposes with your consent, conducting analysis and internal reporting, ensuring transaction security, and fulfilling legal and regulatory obligations.

PARTIES TO WHOM YOUR PERSONAL DATA IS TRANSFERRED AND PURPOSES OF TRANSFER

Your personal data may be shared within the country and abroad with our business partners, suppliers, affiliates, shareholders, group companies, auditing firms, payment institutions, legally authorized public institutions and organizations, and legally authorized private law entities in accordance with the fundamental principles of the Law and for the purposes stated above under “Purposes of Processing Personal Data.”

METHOD OF COLLECTION AND LEGAL BASIS OF PERSONAL DATA

Your personal data may be collected orally, electronically, or in writing during membership registration on the online store (www.altinkonak.com.tr), during the process of placing an order without registering, during applications to use our products and services directly or through domestic or international support service providers, during calls with our in-house or outsourced call centers, when establishing product and service contracts, in our stores or authorized partner stores, and during certification and product/service warranty records.

Additionally, your personal data is processed based on the legal reasons specified in Article 5 of the Law. In the presence of the conditions for processing personal data listed below according to the Law, your personal data may be processed without obtaining your explicit consent.

  • Explicitly stipulated by the laws
  • Necessary for processing personal data directly related to the establishment or performance of a contract for the parties of the contract
  • Required for the data controller to fulfill its legal obligations
  • Necessary for establishing, exercising, or protecting a right
  • Necessary for the legitimate interests of the data controller without harming the fundamental rights and freedoms of the relevant person

In cases where the above conditions do not exist, we declare that explicit consent is obtained from customers for personal data processing activities, and no processing is conducted without such consent.

EXPLICIT CONSENT

Your personal data is processed within the scope of this Clarification Text. In cases where explicit consent is required, I agree to the processing of my personal data and its transfer to third parties as specified in this Clarification Text.

RIGHTS OF THE DATA SUBJECT

You can submit your requests regarding your rights under Article 11 of the Law, which regulates the rights of the relevant person, to our company in writing at Konak Mah.Anafartalar Cad.No:70 Konak/İzmir, via email to [email protected] with a secure electronic signature, or by other methods specified in the Communiqué on the Procedures and Principles for Application to the Data Controller.

Our company reserves the right to update this Clarification Text at any time in accordance with changes in the applicable legislation.

Privacy Principles

You do not need to provide any personal information to visit www.altinkonak.com.tr. However, some information is required to become a member or make a purchase.

We respect the privacy of the personal information you provide when registering or shopping on www.altinkonak.com.tr. This information is not shared with third parties, institutions, or organizations.

Your credit card information is not stored on our servers. During your purchase, you are redirected to the bank for approval.

When necessary, information called “cookies” may be placed on your computer to help us recognize you and provide a personalized shopping experience. The use of cookies is a standard practice on the internet. You can change the cookie settings in your web browser if desired.

The IP addresses of computers used to access and shop on www.altinkonak.com.tr are recorded to be submitted to legal authorities in case of any fraud.

By using www.altinkonak.com.tr, you acknowledge, understand, and accept the above terms and conditions.

 

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